Shipping Policy
Vitafor Europe strives to ensure that your orders are delivered quickly and safely directly to your home.
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Delivery:
- Delivery Areas: We deliver to Portugal and other European Union countries.
- Delivery Times: In mainland Portugal, deliveries are guaranteed within 3 business days after receiving the payment confirmation email. For Madeira and the Azores, the delivery time may extend up to 14 business days.
- Free shipping on purchases over R$99 (Portugal and Spain)
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Shipping Costs:
- Cost Calculation: Shipping costs are calculated based on the order weight and delivery destination. These costs will be clearly specified during the checkout process, before payment confirmation.
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Order Tracking:
- Tracking Information: You will receive tracking information as soon as your order is shipped, allowing you to follow your order's journey until delivery.
- Processing During Holidays and Weekends: Orders placed during weekends or holidays will be processed on the first subsequent business day.
Delivery Time:
- Extended Hours: Deliveries are made by MOOVE LOGISTICA, during extended hours from 9 am to 7 pm, offering flexibility for receiving your orders.
Delivery Failure and Returns Policy:
- Delivery Attempts: Delivery attempts will be made to the address provided. If delivery is not possible due to absence or other impediments, the order may be rescheduled or collected at a previously agreed-upon location.
- Liability for Incorrect Information: It is crucial that delivery information is correct. An incorrect address may result in the order being returned to our warehouse and, possibly, cancellation, with a refund issued to the original payment method.
We are committed to ensuring your shopping experience is efficient and convenient, with a transparent shipping policy that meets your needs from the moment of purchase to final delivery.
